Le regard extérieur qui révèle ce que vos clients vivent vraiment.

Bienvenue, chez l'Influenchineuse

man and woman standing
man and woman standing

Johanna Moussilou • Spécialiste de l’expérience client

Je vis ce que vivent vos clients, puis je vous restitue la réalité de leur parcours.
Ni cliente mystère, ni auditrice.
Un regard hybride : une immersion vécue, une lecture professionnelle.

Qui je suis

Hôtels • Restaurants • Spas • Événements • Lieux d’accueil

Pour celles et ceux qui savent que l’expérience se joue dans les détails
et qui recherchent un regard extérieur fiable, sensible et opérationnel.

Pour qui

DANS LEUR REGARD

L’expérience "hospitality" vue de l’intérieur
Une immersion réelle, puis une analyse claire :
ce qui touche, ce qui accroche, ce qui mérite d’être ajusté.

ÉVÉNEMENTIEL

L’expérience d’un événement vécue du point de vue des visiteurs, exposants ou équipes.
Selon vos besoins : un angle précis ou une lecture globale du parcours.

Mes interventions

Découvrir l’offre
Découvrir l’offre

Pourquoi L’Influenchineuse

Un mot-valise qui relie deux intentions.
Influence, non pas pour la visibilité, mais pour l’impact d’un regard juste.
Chineuse, parce que je cherche, je vis, j’observe ce qui se ressent vraiment.
Un regard hybride, incarné, ancré dans le réel.
Une manière d’être sur le terrain, plus qu’un concept.

Gallery

Explore cinematic projects that elevate customer experience through design.

A person with their arms raised is expressing emotion in a dimly lit environment with a textured wall displaying text. The scene suggests a lively or intense atmosphere.
A person with their arms raised is expressing emotion in a dimly lit environment with a textured wall displaying text. The scene suggests a lively or intense atmosphere.
Two people are embracing each other closely, conveying a sense of warmth and affection. The background is slightly blurry, focusing attention on the emotional moment.
Two people are embracing each other closely, conveying a sense of warmth and affection. The background is slightly blurry, focusing attention on the emotional moment.
A lit candle labeled 'Emotional Support Candle' sits in a shallow wooden dish. Behind it, a classic-style bust and an ornate, antique mirror add to the aesthetic. The background features soft, neutral tones creating a cozy and serene atmosphere.
A lit candle labeled 'Emotional Support Candle' sits in a shallow wooden dish. Behind it, a classic-style bust and an ornate, antique mirror add to the aesthetic. The background features soft, neutral tones creating a cozy and serene atmosphere.
A person is standing behind a dark-colored reception desk, appearing focused and engaged in their task. The background features a deep red wall with an elegant finish, complemented by subtle lighting that creates a warm ambiance. On the desk, there is a lamp and a decorative arrangement of green and pink flowers.
A person is standing behind a dark-colored reception desk, appearing focused and engaged in their task. The background features a deep red wall with an elegant finish, complemented by subtle lighting that creates a warm ambiance. On the desk, there is a lamp and a decorative arrangement of green and pink flowers.
An elderly person with white hair leans towards a baby, smiling warmly. Their hands gently touch, conveying a sense of connection and tenderness. The black-and-white setting enhances the emotional depth of the moment.
An elderly person with white hair leans towards a baby, smiling warmly. Their hands gently touch, conveying a sense of connection and tenderness. The black-and-white setting enhances the emotional depth of the moment.

L’influenchineuse transformed our brand experience with their immersive approach. The attention to detail and emotional depth truly elevated our customer connections.

Emma Lee

A close-up view of reflective surfaces displaying blurred text with words related to cognitive processes such as create, integrate, and discern. The text is predominantly white and appears on a dark background, creating a high contrast. The reflective surfaces create a distorted and layered effect, adding depth to the image.
A close-up view of reflective surfaces displaying blurred text with words related to cognitive processes such as create, integrate, and discern. The text is predominantly white and appears on a dark background, creating a high contrast. The reflective surfaces create a distorted and layered effect, adding depth to the image.

★★★★★

Me contacter

Une question, un projet, une envie d’en discuter ?
Je vous réponds avec plaisir et dans les meilleurs délais.

Prendre rendez-vous

Vous pouvez réserver un créneau directement dans mon agenda pour un échange téléphonique ou visio.

Par mail

linfluenchineuse@gmail.com